Responsible gambling
Responsible Gaming at Mr Luck
At Mr Luck Casino, we take the responsible use of our services very seriously. We want to ensure that all our players have a safe and enjoyable experience while gaming with us.
If you think your gambling is becoming a problem, don't worry - help is available. Here are some ways in which we can support you:
- Deposit Limits: You can set limits on the amount of money you wish to deposit into your account.
- Loss Limitations: We also offer loss limitations to prevent excessive losses.
- Wagering Limits: If you feel that your wagering is getting out of control, please let us know and we will help you with setting a limit for yourself.
- Reality Checks: Our reality checks feature sends reminders to check how much time has passed while playing.
- Take-A-Break: Take a break from gaming for a short period or permanently by self-excluding.
Tools for Responsible Gaming
We provide the following tools to help you manage your play:
- You can set up deposit limits, loss limits and wagering limits. These will be applied immediately, unless otherwise specified.
- We also offer reality checks, which send reminders to check how much time has passed while playing.
- Take a break from gaming for a short period or permanently by self-excluding.
Self-Exclusion
If you feel that your gambling is becoming a problem and you need help managing it, please consider using our self-exclusion feature. This allows you to block yourself from accessing the site for up to 6 months at a time.
Please note:
- All requests for self-exclusion must be submitted in writing via email or letter.
- During this period, we will not send any marketing materials and your account will be frozen until you re-register.
- Self-exclusion applies across associated brands.
Other Help
If you need help with managing problem gambling behaviors beyond what Mr Luck can offer, please consider the following resources:
- GamCare
- GambleAware
- National Problem Gambling Helpline
Additional Help
We also have links to help with:
- Dealing with financial problems
- Contacting your bank
- Getting in touch with Gamcare
Mr Luck Casino is committed to promoting responsible gaming practices across all platforms and we are happy for our players to discuss their problem gambling concerns with us.
